Privacy Policy and Terms of Service
Last updated: September 30, 2025
Welcome to Novus Horizon LLC (“we,” “our,” or “us”). Your privacy and trust are very important to us. This document contains both our Privacy Policy and our Terms of Service, which govern how we collect, use, and protect your personal information, as well as the rules for using our website, products, and services. By using our services, you agree to these policies and terms.
Privacy Policy
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or sign up for our services.
Non-Personal Information: Browser type, IP address, device information, and usage data collected automatically through cookies and similar technologies.
User-Generated Content: Information you provide voluntarily such as inquiries, feedback, or reviews.
2. How We Use Your Information
We may use the information we collect for purposes such as:
Processing and fulfilling orders
Providing customer support
Improving our website, products, and services
Sending important updates, promotional offers, or newsletters (if you opt in)
Protecting against fraudulent activity and ensuring compliance with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers who help us operate our business (e.g., payment processors, shipping partners, IT providers)
Legal Authorities when required by law or to protect our rights and safety
Business Transfers if our company merges, acquires, or sells assets
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some site features may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have rights such as:
Accessing, correcting, or deleting your personal data
Opting out of marketing communications
Restricting or objecting to certain processing activities
To exercise these rights, please contact us at the email provided below.
7. Children’s Privacy
Our services are not directed to children under 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review it periodically.
Terms of Service
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our services. By using our services, you represent that you meet these requirements.
2. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You may not:
Use our services in a way that violates applicable laws or regulations
Attempt to gain unauthorized access to our systems or interfere with our operations
Use our services to transmit harmful or malicious content
3. Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account. You must notify us immediately if you suspect unauthorized use of your account.
4. Purchases & Payments
When you purchase a product or service from us, you agree to provide accurate payment information and authorize us to charge the designated payment method. All sales are subject to our pricing and payment policies in effect at the time of purchase.
5. Intellectual Property
All content, trademarks, logos, and materials provided by Novus Horizon LLC are the property of the company and may not be used without prior written permission. You are granted a limited, non-exclusive, non-transferable license to use our services for personal or business purposes in accordance with these Terms.
6. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites and encourage you to review their terms before using them.
7. Disclaimers
Our services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
8. Limitation of Liability
To the maximum extent permitted by law, Novus Horizon LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, resulting from your use of our services.
9. Indemnification
You agree to indemnify and hold harmless Novus Horizon LLC, its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of our services or violation of these Terms.
10. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we determine violates these Terms or is otherwise harmful to our business.
11. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes are made constitutes acceptance of the new Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Contact Us
If you have any questions about this Privacy Policy or Terms of Service, please contact us:
Novus Horizon LLC
Email: [email protected]
Phone: 813-510-6785
Address: 9319 Stone River Place
The Founder, founder of Novus Horizon, brings over 28 years of hands-on electrical experience to every project. A certified electrical engineer, The Founder has spent decades mastering both the science and the craft of electrical work — from residential wiring to advanced commercial systems.
What sets him apart isn’t just his deep technical knowledge — it’s his commitment to doing things right. The Founder believes in fast, efficient work that never cuts corners, and he’s built Novus Horizon around those same values. Every job is a reflection of his integrity, precision, and dedication to client satisfaction.
Clients trust him not just because of his credentials, but because he treats every property like his own — with care, safety, and professionalism.
When you work with The Founder, you’re not just hiring an electrician — you’re working with an expert who’s seen it all, solved it all, and still shows up like every job is day one.
Ronald Richards
Founder CEO
Founder CEO
Complete Electrical Support
Our licensed electricians offer safe, reliable electrical services for homes and businesses. We prioritize your safety and satisfaction with every job.